Dashrathi AI App Builder
Legal center

Your billing,clearly explained.

This policy explains when and how refund requests are handled for paid Dashrathi subscriptions and services.

Updated 25 August 2026
Written to be easy to understand
Section 01

Subscription Plans

Dashrathi may offer free and paid subscription plans.

Paid subscriptions provide access to features, AI usage, project limits, deployment capabilities, and other services according to the selected plan.

Section 02

Refund Eligibility

Unless otherwise required by applicable law, payments for Dashrathi subscriptions are generally non-refundable once a billing period has started.

However, we may consider refund requests in circumstances such as:

  • Duplicate charges
  • Incorrect billing caused by a technical issue
  • Unauthorized transactions reported promptly
  • Significant technical problems that prevent reasonable use of a paid service
  • Other circumstances that Dashrathi determines appropriate

Refunds are not guaranteed and will be assessed on a case-by-case basis where applicable.

Section 03

Free Trials and Free Plans

If Dashrathi offers a free trial or free plan, no refund will be provided for free usage because no payment has been made.

If a free trial automatically converts into a paid subscription, the applicable billing terms will be presented before or during subscription activation.

Section 04

Cancellation

You may cancel your subscription through your Dashrathi account or the applicable billing provider.

Cancellation generally prevents future renewals but does not automatically create a refund for the current billing period.

Unless otherwise stated, you may continue to use eligible paid features until the end of your current billing period.

Section 05

AI Usage and Generated Applications

Dashrathi provides AI-powered application development services. AI processing may consume resources even when generated results require further modification.

Refunds will generally not be provided solely because:

  • AI-generated output does not meet your expectations
  • You change your application idea
  • You do not use all available features
  • You do not use your allocated AI usage
  • You are dissatisfied with generated content or code
  • You stop using the service after purchase

We recommend reviewing the available features and plan limits before purchasing a subscription.

Section 06

Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same subscription or have experienced an incorrect billing issue, contact us as soon as possible.

Please provide:

  • Account email address
  • Transaction details
  • Date of payment
  • Amount charged
  • Description of the issue

We will review the transaction and, where appropriate, process a correction or refund.

Section 07

Unauthorized Transactions

If you believe a payment was made without your authorization, contact us immediately at:

[email protected]

We may request additional information to verify the transaction and investigate the issue.

Section 08

How to Request a Refund

Send your refund request to:

[email protected]

Subject

Refund Request — [Your Account Email]

Please include:

  • Full name
  • Account email
  • Subscription plan
  • Transaction date
  • Transaction amount
  • Reason for the refund request
  • Relevant transaction or payment reference

We may request additional information before making a decision.

Section 09

Refund Processing

If a refund is approved, it will generally be issued to the original payment method used for the transaction.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Section 10

Taxes and Payment Processing Fees

Where applicable, refunds may be subject to applicable tax, payment-processing, or other legally required adjustments.

Any treatment of taxes will be handled according to applicable law and the relevant transaction.

Section 11

Changes to This Refund Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Section 12

Contact Us

For questions or refund requests, contact:

Dashrathi Private Limited

C/o Sindhu Singh, Purandarpur, Gorai, Varanasi, Varanasi, Uttar Pradesh, India – 221307.